Muhammad Arif and Mulkan Azhari 2026. Digitalization of Specialist Modification Workshop Services Through a Customer Relationship Management Approach for Transparency in Vehicle Work Stages. Ambidextrous Journal of Innovation Efficiency and Technology in Organization. 5, 01 (Nov. 2026), 141–150. DOI:https://doi.org/10.61536/ambidextrous.v5i01.937.