HAIKAL YUDISTIRA SIMARMATA. Analysis of Changes in Customer Sentiment in the Period Before and After the Google Review-Based Digital Promotion Program as a Basis for Managerial Decision Making at Kopi Kenangan. Ambidextrous Journal of Innovation Efficiency and Technology in Organization, [S. l.], v. 5, n. 03, p. 480–492, 2026. DOI: 10.61536/ambidextrous.v5i03.893. Disponível em: https://journal.takaza.id/index.php/ambidextrous/article/view/893. Acesso em: 2 oct. 2026.