AI and Human Collaboration: The Future of HR in the Fourth Industrial Revolution

Authors

  • Dendi Zainuddin Hamidi Universitas Linggabuana PGRI Sukabumi
  • Ridwan Hakiki STIE Saint Theresa Merauke
  • Hendrik Pandiangan Sekolah Tinggi Ilmu Ekonomi Latifah Mubarokiyah

DOI:

https://doi.org/10.61536/escalate.v2i01.49

Keywords:

HR Technologies, Workforce Management, Employee Engagement, Productivity, Employee Performance, Financial Services

Abstract

This study investigates the interplay of Adoption of Advanced HR Technologies, Workforce Management Effectiveness, Employee Engagement and Productivity, and Employee Performance within PT Danareksa (Persero), a prominent state-owned enterprise in Indonesia's financial services sector. Using a quantitative approach and Structural Equation Modeling (SEM) with Smart PLS, data from 80 employees were analyzed to explore the direct and indirect relationships among these variables. The findings reveal significant direct effects of Adoption of Advanced HR Technologies and Workforce Management Effectiveness on Employee Engagement and Productivity, highlighting their role in enhancing employee engagement and productivity levels. Moreover, both Adoption of Advanced HR Technologies and Workforce Management Effectiveness indirectly influence Employee Performance through their impacts on Employee Engagement and Productivity. These results underscore the critical importance of strategic investments in HR technologies and effective workforce management practices in optimizing organizational performance and competitiveness. This research contributes to understanding how HR innovations and management practices can foster a conducive work environment that drives employee performance and organizational success in the financial services industry.

Downloads

Download data is not yet available.

References

Aguinis, Herman, and Jing Burgi-Tian. 2021. “Talent Management Challenges during COVID-19 and beyond: Performance Management to the Rescue.” BRQ Business Research Quarterly 24(3): 233–40.

Chafi, Maral Babapour, Annemarie Hultberg, and Nina Bozic Yams. 2022. “Post-Pandemic Office Work: Perceived Challenges and Opportunities for a Sustainable Work Environment.” Sustainability (Switzerland) 14(1): 1–20.

Chatterjee, Sheshadri, Ranjan Chaudhuri, and Demetris Vrontis. 2022. “Does Remote Work Flexibility Enhance Organization Performance? Moderating Role of Organization Policy and Top Management Support.” Journal of Business Research 139(October 2021): 1501–12.

Al Dakheel, Joud, Claudio Del Pero, Niccolò Aste, and Fabrizio Leonforte. 2020. “Smart Buildings Features and Key Performance Indicators: A Review.” Sustainable Cities and Society 61(December 2019): 102328. https://doi.org/10.1016/j.scs.2020.102328.

Gabr, Hala Marawan, Shaimaa Sherif Soliman, Heba Khodary Allam, and Shaimaa Yaihya Abdel Raouf. 2021. “Effects of Remote Virtual Work Environment during COVID-19 Pandemic on Technostress among Menoufia University Staff, Egypt: A Cross-Sectional Study.” Environmental Science and Pollution Research 28(38): 53746–53.

Häkkilä, Jonna, Mari Karhu, Matilda Kalving, and Ashley Colley. 2020. “Practical Family Challenges of Remote Schooling during COVID-19 Pandemic in Finland.” ACM International Conference Proceeding Series.

Haque, Saw. Mu. Shamoel. 2023. “The Impact of Remote Work on Hr Practices: Navigating Challenges, Embracing Opportunities.” European Journal of Human Resource Management Studies 7(1): 56–84.

Kamble, Sachin S., Angappa Gunasekaran, Abhijeet Ghadge, and Rakesh Raut. 2020. “A Performance Measurement System for Industry 4.0 Enabled Smart Manufacturing System in SMMEs- A Review and Empirical Investigation.” International Journal of Production Economics 229(August 2019).

Kerzner, Harold. 2022. “Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, Fourth Edition.” Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, Fourth Edition: 1–434.

Kuswati, Yeti. 2020. “The Effect of Motivation on Employee Performance.” Budapest International Research and Critics Institute-Journal (BIRCI-Journal): 995–1002.

Leech, Nancy L, Sophie Gullett, Miriam Howland Cummings, and Carolyn Haug. 2020. “Challenges of Remote Teaching for K-12 Teachers During COVID-19.” Journal of Educational Leadership in Action 7(1).

Madero Gómez, Sergio, Oscar Eliud Ortiz Mendoza, Jacobo Ramírez, and Miguel R. Olivas-Luján. 2020. “Stress and Myths Related to the COVID-19 Pandemic’s Effects on Remote Work.” Management Research 18(4): 401–20.

Muralidhar, Budumuru, KDV Prasad, and Mruthyanjaya Rao Mangipudi. 2020. “Article ID: IJARET_11_06_025 Analysis with Reference to International Agricultural Research Institute.” International Journal of Advanced Research in Engineering and Technology (IJARET) 11(6): 281–97.

Ozimek, Adam. 2020. “The Future of Remote Work , According to Startups.” Visual Capitalist: 1–9. https://www.visualcapitalist.com/the-future-of-remote-work-according-to-startups/.

Paais, Maartje, and Jozef R. Pattiruhu. 2020. “Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance.” Journal of Asian Finance, Economics and Business 7(8): 577–88.

Popovici, Veronica, and Alina Lavinia Lavinia. 2020. “Remote Work Revolution: Current Opportunities and Challenges for Organizations.” Ovidius University Annals: Economic Sciences Series XX(1): 468–72. https://d1wqtxts1xzle7.cloudfront.net/100575511/35-libre.pdf?1680446462=&response-content-disposition=inline%3B+filename%3DRemote_Work_Revolution_Current_Opportuni.pdf&Expires=1710314352&Signature=SdjGIlkU~0T40Et~RkbEX8WOgdddx9m70o7YmqeXY5x8epLC7-E525IOD5.

Prasad, K. D.V., Mruthyanjaya Rao Mangipudi, Rajesh W. Vaidya, and Budumuru Muralidhar. 2020. “Organizational Climate, Opportunities, Challenges and Psychological Wellbeing of the Remote Working Employees during Covid-19 Pandemic: A General Linear Model Approach with Reference to Information Technology Industry in Hyderabad.” International Journal of Advanced Research in Engineering and Technology 11(4): 372–89.

Rivaldo, Yandra, and Septa Diana Nabella. 2023. “Employee Performance: Education, Training, Experience and Work Discipline.” Quality - Access to Success 24(193): 182–88.

Saura, Jose Ramon, Domingo Ribeiro-Soriano, and Pablo Zegarra Saldaña. 2022. “Exploring the Challenges of Remote Work on Twitter Users’ Sentiments: From Digital Technology Development to a Post-Pandemic Era.” Journal of Business Research 142(January): 242–54.

Shah, Harsh Mukeshkumar et al. 2023. “Mining and Fusing Productivity Metrics with Code Quality Information at Scale.” Proceedings - 2023 IEEE International Conference on Software Maintenance and Evolution, ICSME 2023: 563–67.

Shirmohammadi, Melika, Wee Chan Au, and Mina Beigi. 2022. “Remote Work and Work-Life Balance: Lessons Learned from the Covid-19 Pandemic and Suggestions for HRD Practitioners.” Human Resource Development International 25(2): 163–81. https://doi.org/10.1080/13678868.2022.2047380.

Values, Cultural, A S A Strategic, Step To, and Improve Employee. 2021. “Earning Cultural Values As A Strategic Step To.” Scientific Journal Of Reflection: Economic, Accounting, Management and Business 4(1): 221–30.

Wang, Bin, Yukun Liu, Jing Qian, and Sharon K. Parker. 2021. 70 Applied Psychology Achieving Effective Remote Working During the COVID-19 Pandemic: A Work Design Perspective.

Yao, Yanxin et al. 2021. “Assessment Methods and Performance Metrics for Redox Flow Batteries.” Nature Energy 6(6): 582–88. http://dx.doi.org/10.1038/s41560-020-00772-8.

Zhou, ing et al. 2020. “Journal of Applied Psychology.” In Search Of Research Excellence: Exemplars in Entrepreneurship: 182–91.

Downloads

Published

2024-08-16

How to Cite

Zainuddin Hamidi, D., Hakiki, R., & Pandiangan, H. (2024). AI and Human Collaboration: The Future of HR in the Fourth Industrial Revolution. Escalate : Economics and Business Journal, 2(01), 17–25. https://doi.org/10.61536/escalate.v2i01.49

Issue

Section

Articles