Debora Astin Masangin and Wilia Ismiyarti 2026. The Influence of E-Service Quality, Interactive Features and E-Satisfaction on Shopee E-Commerce Customer Loyalty among Students of Sumbawa University of Technology. Escalate : Economics and Business Journal. 3, 01 (Feb. 2026), 70–80. DOI:https://doi.org/10.61536/escalate.v3i01.429.