Grace Steefanie Roi 2026. The Influence of Price, Product Quality, and Service Quality on Customer Satisfaction of the President’s Es Teh Franchise, Tembalang Branch in Semarang City. Escalate : Economics and Business Journal. 4, 3 (Aug. 2026), 278–289. DOI:https://doi.org/10.61536/escalate.v4i3.617.