ELLYN TAN; SUHARDI. The Role of Customer Satisfaction in Mediating the Relationship Between Product Quality and Service Quality on Customer Loyalty at Fore Coffee in Batam. Escalate : Economics and Business Journal, [S. l.], v. 4, n. 3, p. 184–196, 2026. DOI: 10.61536/escalate.v4i3.546. Disponível em: https://journal.takaza.id/index.php/escalate/article/view/546. Acesso em: 26 jul. 2026.