Susanti PH, Purnantara IMH, Wardana MA. Revitalizing Customer Experience through the Internet of Things : Integrating Customer Engagement and Campaign Effectiveness. Escalate [Internet]. 2023 Aug. 31 [cited 2024 Oct. 18];1(01):26-37. Available from: https://journal.takaza.id/index.php/escalate/article/view/7