Vol. 1 No. 2: Innovating Islamic Finance: Service Excellence, Digital Transformation, and Ethical Empowerment

View Vol. 1 No. 2: Innovating Islamic Finance: Service Excellence, Digital Transformation, and Ethical Empowerment

This journal issue highlights the transformative role of innovation, digitalization, and ethical governance in shaping the future of Islamic finance in Indonesia. The featured studies explore how innovative service engagement strengthens customer loyalty and competitiveness in Sharia banking, particularly in Padang. The analysis of e-service quality, e-trust, and e-word of mouth within LinkAja Sharia reveals how digital platforms enhance satisfaction and reinforce consumer confidence. Another study showcases the impact of SIMBA technology in optimizing zakat, infaq, and sadaqah management at Baznas Bukittinggi, demonstrating digital efficiency in social finance. Legal and consumer perspectives are addressed through research on halal-certified Minang cuisine, emphasizing the necessity of robust protection frameworks to ensure compliance and consumer trust. Lastly, the exploration of Sharia principles’ implementation in the financial industry underscores their stabilizing influence on economic systems, as seen in the case of Bank BTPN Syariah. Together, these articles present a forward-looking vision of how innovation and integrity drive sustainable progress within Indonesia’s Islamic financial ecosystem.

This issue features contributions from researchers representing several regions in Indonesia, showcasing diverse academic perspectives and insights

DOI: https://doi.org/10.61536/alurwah.v2i01
Published: 2023-12-31

Articles

  • Shaping the Future of Sharia Banking: Engaging Customers through Innovative Services in Padang, Indonesia

    Nadya Alganel, Abdi Fadhlan, Roni Andespa
    1-9
    • PDF |  Views: 111 times |  Download : 92 times
    DOI: https://doi.org/10.61536/alurwah.v2i01.40

  • Enhancing Consumer Satisfaction: E-Service Quality, E-Trust, E-Wom, and Linkaja Sharia Services

    Arinda Oktafeza, Huriyatul Akmal, Wushi Adilla Arsyi
    10-22
    • PDF |  Views: 252 times |  Download : 184 times
    DOI: https://doi.org/10.61536/alurwah.v2i01.41

  • Streamlining Charity Management: SIMBA's Impact on Zakat, Infaq, and Sadaqah at Baznas Bukittinggi

    Deni Riani
    23-36
    • PDF |  Views: 122 times |  Download : 68 times
    DOI: https://doi.org/10.61536/alurwah.v2i01.44

  • Ensuring Legal Protection for Consumers of Halal-Certified Minang Cuisine in Padang City

    Riandy Mardhika Adif, Jefriyanto Jefriyanto, Hari Setia Putra
    37-49
    • PDF |  Views: 136 times |  Download : 82 times
    DOI: https://doi.org/10.61536/alurwah.v2i01.46

  • The Effect of Implementing Sharia Principles in the Financial Industry on Economic Stability: Case Study at Bank BTPN Syariah

    Eko Tama Putra Saratian, Imma Rokhmatul Aysa, Urip Sudiana
    50-57
    • PDF |  Views: 290 times |  Download : 129 times
    DOI: https://doi.org/10.61536/alurwah.v2i01.50