The Role of the YBM PLN Makassar Patient Transit Home in Supporting Referred Patients through Social Services

Abstract

Patient Transit Home (GSP) is a form of support service for referred patients undergoing treatment outside their residential area. This study aims to determine the role of the YBM PLN Makassar Patient Transit Home service in supporting referred patients during their treatment in Makassar City. This study uses a qualitative descriptive approach with data collection through observation, questions and answers, and documentation during the implementation of Field Experience Practice (PPL) at the YBM PLN Makassar GSP. The results show that the YBM PLN Makassar GSP service is provided in the form of providing temporary housing, fulfilling basic needs, transportation support through available services, arranging companions, and services during the stay. In addition, the GSP service also includes social attention and support to patients and their families during the treatment process. Thus, the YBM PLN Makassar GSP service plays a role as a form of non-medical support that helps meet the needs of patients and companions during their stay in the referral area, while medical services remain the responsibility of the health facility.