THE EFFECT OF WORKLOAD, WORK STRESS AND JOB SATISFACTION ON ASN PERFORMANCE IN DP3AP2KB OF SURAKARTA CITY

Devina Safa Felisya; Asih Handayani

doi:10.61536/escalate.v4i3.862

Authors

Devina Safa Felisya Fakultas Ekonomi dan Bisnis Universitas Slamet Riyadi
Asih Handayani

DOI:

https://doi.org/10.61536/escalate.v4i3.862

Keywords:

Workload, Job Stress, Job Satisfaction, Employee, Performance

Abstract

This study is a survey study on ASN DP3AP2KB employees in Surakarta City. The purpose of this study is to determine the effect of workload, job stress and job satisfaction on the performance of ASN employees in DP3AP2KB Surakarta City. The type of data used is quantitative data, the data source used is primary data source. Data collection in this study was carried out by distributing questionnaires to the relevant respondents. The population in this study were ASN DP3AP2KB employees in Surakarta City. The sampling technique in this study used saturated samples with a population in this study amounting to 47 ASN DP3AP2KB Surakarta employees. Data were collected with questionnaires that had been tested for validity and reliability, as well as classical assumption tests. Data analysis techniques used multiple linear regression, t-test, F-test, and coefficient of determination (R2). The results of this study indicate that workload did not significantly affect the performance of ASN employees in DP3AP2KB Surakarta City, while work stress and job satisfaction were proven to have a significant effect on the performance of ASN employees in DP3AP2KB Surakarta City. The calculated F-value was 14.376, with a significance level (p-value) of 0.000 < 0.05. This indicates that the regression model is appropriate for testing the effect of workload, job stress, and job satisfaction on employee performance. The adjusted R-squared coefficient was 0.466, indicating that workload, job stress, and job satisfaction contributed 46.6% to employee performance.

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