A Review of the Aspects of Work Stress, Work-Life Balance, and Social Support on Employee Performance at PT. Panca Kharisma Utama

Nur Salsalbilah; Nuraeni

doi:10.61536/escalate.v4i4.946

Authors

Nur Salsalbilah Universitas Muhammadiyah Jakarta
Nuraeni Universitas Muhammadiyah Jakarta

DOI:

https://doi.org/10.61536/escalate.v4i4.946

Keywords:

Social Support, Employee Performance, Work-Life Balance, Job Stress

Abstract

This study aims to examine the relationships of work stress, work-life balance, and social support with employee performance at PT Panca Kharisma Utama. A quantitative associative approach was employed, involving a population of 208 employees and a sample of 144 respondents selected through probability sampling using the simple random sampling technique. Data were collected using a five-point Likert-scale questionnaire and analyzed using multiple linear regression with SPSS. The results show that work stress has a negative but statistically nonsignificant relationship with employee performance (t = -0.113; p = 0.910). Work-life balance also has a negative but statistically nonsignificant relationship with employee performance (t = -1.894; p = 0.060). In contrast, social support has a positive and statistically significant relationship with employee performance (t = 13.730; p < 0.001). The coefficient of determination (R²) is 0.627, indicating that the three independent variables jointly explain 62.7% of the variation in employee performance. These findings suggest that the company should strengthen workplace social support through effective communication, teamwork, and support from supervisors and coworkers to help improve employee performance.

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