INTERNAL CONTROL EFFECTIVENESS ANALYSIS AT PT ECODOE WIDYA CANDIA INTERNASIONAL USING COSO INTERNAL CONTROL FRAMEWORK
DOI:
https://doi.org/10.61536/escalate.v4i3.670Keywords:
COSO, Internal Control, Operational Effectiveness, Procurement, SMEsAbstract
This study analyzes the effectiveness of internal control at PT Ecodoe Widya Candia Internasional using the COSO Internal Control—Integrated Framework. Operational problems included actual costs above planned budgets and delays in order completion. A descriptive qualitative case study was conducted and supported by descriptive quantification of an Internal Control Questionnaire (ICQ). Data were collected through observation, documentation, and questionnaires from 22 respondents. The 26 dichotomous ICQ items covered the five COSO components. Overall effectiveness was 72.2%, categorized as moderately effective. Monitoring recorded the highest score (90.9%), followed by information and communication (78.8%), control activities (70.9%), control environment (67.6%), and risk assessment (65.4%). The main weaknesses concerned incomplete end-to-end procedures, inconsistent SOP implementation, limited segregation of duties, and insufficient formalization of project and vendor risks. Strengthening integrated SOPs, project risk registers, compensating controls, and exception-based monitoring is recommended to improve cost control and delivery timeliness.
Downloads
References
Braun, V., & Clarke, V. (2021). One size fits all? What counts as quality practice in (reflexive) thematic analysis? Qualitative Research in Psychology, 18(3), 328–352. https://doi.org/10.1080/14780887.2020.1769238
Choe, J., O’Regan, M., & Di Giovine, M. A. (2025). Wellness for tourists? Well…mess for locals: Socio-culturally sustainable development of wellness tourism in Bali. The Journal of Development Studies. Advance online publication. https://doi.org/10.1080/00220388.2025.2577316
Damanik, J., Baiquni, M., Yusuf, H., & Pulla, P. J. M. (2024). Local community responses to the commodification of livelihoods in tourism destination of Borobudur. Jurnal Ilmu Sosial dan Humaniora, 13(2), 234–246. https://doi.org/10.23887/jish.v13i2.75176
Fitriaty, F., Amin, S., Musnaini, M., Elliyana, D., & Saputra, M. H. (2024). Sustainable strategy toward community life satisfaction in heritage tourism. Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia, 18(2), 257–286. https://doi.org/10.47608/jki.v18i22024.257-286
Hubner, I. B., Juliana, J., Lemy, D. M., Pramezwary, A., & Djakasaputra, A. (2025). Balancing growth and tradition: The potential of community-based wellness tourism in Ubud, Bali. Tourism and Hospitality, 6(4), 205. https://doi.org/10.3390/tourhosp6040205
Kanha, T., & Phunsiri, S. (2022). Factors affecting toward public participation in sustainable cultural heritage tourism of the communities around Si-Thep Ancient, Phetchabun Province. Parichart Journal, 35(3), 110–128. https://doi.org/10.55164/pactj.v35i3.252645
King, C., Iba, W., & Clifton, J. (2021). Reimagining resilience: COVID-19 and marine tourism in Indonesia. Current Issues in Tourism, 24(19), 2784–2800. https://doi.org/10.1080/13683500.2021.1873920
Kusumastuti, H., Pranita, D., Viendyasari, M., Rasul, M. S., & Sarjana, S. (2024). Leveraging local value in a post-smart tourism village to encourage sustainable tourism. Sustainability, 16(2), 873. https://doi.org/10.3390/su16020873
Li, X., Kim, J. S., & Lee, T. J. (2021). Collaboration for community-based cultural sustainability in island tourism development: A case in Korea. Sustainability, 13(13), 7306. https://doi.org/10.3390/su13137306
Liestiandre, H. K., Morrison, A. M., Yasa, N. N. K., Sukawati, T. G. R., & Sukaatmadja, I. P. G. (2024). The impact of a local well-being philosophy on revisit intentions to Bali among digital nomads. Tourism and Hospitality, 5(4), 1099–1124. https://doi.org/10.3390/tourhosp5040062
Nugroho, P., & Numata, S. (2022). Resident support of community-based tourism development: Evidence from Gunung Ciremai National Park, Indonesia. Journal of Sustainable Tourism, 30(11), 2510–2525. https://doi.org/10.1080/09669582.2020.1755675
Ottaviani, D., Demiröz, M., Szemző, H., & De Luca, C. (2023). Adapting methods and tools for participatory heritage-based tourism planning to embrace the four pillars of sustainability. Sustainability, 15(6), 4741. https://doi.org/10.3390/su15064741
Pramana, S., Paramartha, D. Y., Ermawan, G. Y., Deli, N. F., & Srimulyani, W. (2022). Impact of COVID-19 pandemic on tourism in Indonesia. Current Issues in Tourism, 25(15), 2422–2442. https://doi.org/10.1080/13683500.2021.1968803
Pramono, R., Juliana, J., Hulu, M., Djakasaputra, A., & Jie, F. (2026). Overtourism in Bali and Lombok: A governance and community perspective on challenges and strategies for sustainable development. Societies, 16(2), 65. https://doi.org/10.3390/soc16020065
Prayitno, G., Auliah, A., Ari, I. R. D., Effendi, A., Hayat, A., Delisa, A., Siankwilimba, E., & Hiddlestone-Mumford, J. (2024). Social capital for sustainable tourism development in Indonesia. Cogent Social Sciences, 10(1), 2293310. https://doi.org/10.1080/23311886.2023.2293310
Purnamawati, I. G. A., Jie, F., & Hatane, S. E. (2022). Cultural change shapes the sustainable development of religious ecotourism villages in Bali, Indonesia. Sustainability, 14(12), 7368. https://doi.org/10.3390/su14127368
Rachmawati, E., Fountain, J., & Mackay, M. (2021). Factors influencing economic empowerment in tourism development. Economics and Finance in Indonesia, 67(2), 223–234. https://doi.org/10.47291/efi.v67i2.917
Rosalina, P. D., Dupre, K., Wang, Y., Putra, I. N. D., & Jin, X. (2023). Rural tourism resource management strategies: A case study of two tourism villages in Bali. Tourism Management Perspectives, 49, 101194. https://doi.org/10.1016/j.tmp.2023.101194
Rosalina, P. D., Wang, Y., Dupre, K., Putra, I. N. D., & Jin, X. (2025). Rural tourism in Bali: Towards a conflict-based tourism resource typology and management. Tourism Recreation Research, 50(1), 91–105. https://doi.org/10.1080/02508281.2023.2223076
Young, M., & Markham, F. (2020). Tourism, capital, and the commodification of place. Progress in Human Geography, 44(2), 276–296. https://doi.org/10.1177/0309132519826679
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Toni Triyulianto, Ginanti Maha Dinardi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.












